Privacy Policy for Premier Roller Shutters

Effective Date: 04 / 02 / 2026
Website: https://www.premierrollershutters.co.za/
Physical Address: 12 Pittsburg Road, Apex, Benoni, South Africa, 1509

1. Introduction

Premier Roller Shutters (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit and interact with https://www.premierrollershutters.co.za/ (the “Website”). We comply with the Protection of Personal Information Act (POPIA), 2013 and other applicable South African laws.

By using this Website, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We collect different types of information depending on how you interact with the Website:

a. Personal Information

Information you voluntarily provide, which may include:

• Name
• Email address
• Phone number
• Postal address
• Company name
• Any message or query content sent via contact forms

This information is collected when you:

• Submit a contact form
• Request a quotation
• Subscribe to newsletters
• Email us directly

b. Technical and Usage Information

Automatically collected when you visit the Website, including:

• IP address
• Device/browser information
• Pages you view
• Time and date of your visit
• Referring website addresses
• Clickstream and interaction data
• Cookies and similar technologies

This data helps us understand how users interact with the Website and improve usability.

3. How We Use Your Information

We use personal and technical information for the following purposes:

• Respond to your enquiries and requests
• Provide and manage our services
• Personalise and improve your experience
• Send you marketing emails (with your consent)
• Analyse Website usage and performance
• Detect and prevent fraud or misuse
• Comply with legal obligations

We will only use your personal information in ways that are consistent with the purposes stated at collection.

4. Google Tracking and Analytics

We use the following tools to collect and analyse usage data:

a. Google Analytics

We use Google Analytics to collect information about how visitors use our Website. Google Analytics collects data such as:

• Pages visited
• Time spent on pages
• Referral sources
• Interaction behaviour

This information helps us improve the Website and its services. Google may also collect demographic and interest data.

b. Google Tag Manager

We use Google Tag Manager to manage tracking scripts, including analytics and marketing tags, without modifying code manually.

c. Google Ads Conversion Tracking

If you interact with advertising on external sites linked to our Website, we may use Google Ads Conversion Tracking to measure the effectiveness of our marketing campaigns.

Cookies and Tracking

We use cookies and similar technologies for:

• Analytics and performance
• Functional preferences
• Advertising and remarketing

You can manage cookie preferences through your browser settings or via cookie consent tools on the Website.

5. Legal Basis for Processing (POPIA)

Under POPIA, we process personal information based on one or more of the following lawful bases:

• Consent: You consent to the processing of your data (e.g., subscribing to updates)
• Contractual necessity: Processing is necessary to fulfil a service you request
• Legitimate interests: We have legitimate business interests in improving the Website
• Legal compliance: We comply with legal requirements

6. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your information with:

• Trusted service providers (e.g., hosting providers, analytics services)
• Marketing partners (with your consent)
• Legal authorities when required to comply with law

All third parties are obligated to protect your data and not use it for unrelated purposes.

7. Data Retention

We retain personal information only as long as necessary:

• To fulfil the purposes outlined in this policy
• To comply with legal and regulatory obligations
• To resolve disputes and enforce agreements

8. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information, including:

• Encryption where appropriate
• Firewalls and access controls
• Secure servers and regular security audits

However, no system can guarantee absolute security.

9. Your Rights

Under applicable law and POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent at any time
• Object to processing in certain circumstances

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our Website is not directed to children under 18. We do not knowingly collect personal information from minors without parental consent.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on the Website with its effective date.

12. Contact Us

If you have questions about this Privacy Policy or requests regarding your personal information, contact:

Premier Roller Shutters
📍 12 Pittsburg Road, Apex, Benoni, South Africa, 1509
✉️ Email: privacy@premierrollershutters.co.za (or your official contact email)
📞 Phone:079 174 2612